The privacy contract is between you and the service provider. Bank is only facilitating the payment mechanism and is not responsible for any discrepancy by the service provider
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Your username and password are highly confidential. Never part with them. SBI will never ask for this information.
Reversal/Refund of failed merchant payment usually take 1-2 days. Kindly wait for minimum 24 hours before raising a complaint.
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Please ensure valid OTP is keyed-in
Please ensure to complete the payment transaction well within time limit
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